Common settings
From HelpBase
Here is a quick reference for some common settings associated with your Family History Hosting account.
Contents |
Nameservers
- Primary DNS: ns1.familyhistoryhosting.com
- Secondary DNS: ns2.familyhistoryhosting.com
Name servers are specified as part of the domain registration information. If you registered your domain at GoDaddy, for example, you visit their site and edit the domain information to specify the name servers.
cPanel
- cPanel Login: https://www.yourdomain.com/cpanel
In the example values below, "yourdomain.com" should be changed to the actual domain associated with your web hosting account.
- User name – Your full email address, e.g. "you@yourdomain.com". If your email client does not accept an at-sign ("@") in the user name field, specify a plus-sign ("+") instead. So, for example, use "you+yourdomain.com" in place of "you@yourdomain.com".
- Incoming Mail Server (POP) – mail.yourdomain.com
- Outgoing Mail Server (SMTP) – Use the SMTP server provided by your Internet Service Provider (ISP) See the "Choosing your outgoing server" section below.
- Webmail access: https://www.yourdomain.com/webmail
Choosing your outgoing server
Most ISPs offer email service, and we encourage you to use your ISP's mail server for outgoing mail. You can use your domain's email server to receive email and your ISP's mail server to send. This will reduce the load on your mail server, but most importantly, it will avoid difficulties caused by ISPs who block access to remote SMPT servers.
You can use your domain's SMTP server (mail.yourdomain.com) to send mail if you do not want to use your ISP's outgoing server for some reason.
If you use your domain's mail server to send mail, you may be unable to send email on port 25 because some ISPs block traffic on port 25. If you suspect that your ISP is blocking access to port 25, you can use port 587 instead.
- Using your ISP's SMTP server to send mail
- Set the outgoing server address, sometimes called the SMTP server, to the name of your ISPs mail server. With Comcast, for example, you would set the outgoing server to "mail.comcast.com".
- Set the incoming mail server, sometimes called the POP server, to "mail.yourdomain.com".
- Set your email address to "youraccount@yourdomain.com".
- Using your domain's SMTP server to send mail
- Set the outgoing server address, sometimes called the SMTP server, to "mail.yourdomain.com".
- Set the incoming mail server, sometimes called the POP server, to "mail.yourdomain.com".
- Set your email address to "youraccount@yourdomain.com".
- Enable the "server requires authentication" setting in your email client and specify the user name and password for your email account.
- Other settings
- Set Secure Password Authentication (SPA) off
